![\"\"](\"http:\/\/farm3.static.flickr.com\/2032\/2340510616_c06af0a8a4_o.png\")
<\/p>\nI decided this morning I’d finally stop procrastinating and do my taxes. So I went online and bought TaxCut and went to use it.<\/p>\n
The first screen comes up, and asks if you want to start a new return or continue an old on. I chose “start new”.<\/p>\n
The next screen comes up all mangled:<\/p>\n
<\/p>\n
I try clicking the “Federal” tab anyway, and this comes up:<\/p>\n
![\"\"](\"http:\/\/farm4.static.flickr.com\/3114\/2339677881_f1615f19ef_o.png\")
<\/p>\n
I click “OK” and try clicking the “Federal” tab again.<\/p>\n
The program crashes and burns:<\/p>\n
![\"\"](\"http:\/\/farm3.static.flickr.com\/2038\/2340510672_edd01e205f_o.png\")
<\/p>\n
I do a little search, and find this post<\/a>:<\/p>\n TaxCut doesn’t work on OSX w\/ Case-sensitive file systems<\/p><\/blockquote>\n I contact TaxCut tech support and have the following conversation:<\/p>\n \nWelcome to TaxCut technical support. Please wait while we find a technical support agent to assist you.<\/p>\n Feel free to minimize this window. When an agent is available the window will pop to the forefront.<\/p>\n You have been connected to Chanika S..<\/p>\n Tev Kaber: Hello<\/b><\/p>\n Chanika S.: Hello Tev, welcome to H&R Block’s Live TaxCut Support Chat in North America! Please hold a moment while I review the information you’ve submitted to us.<\/p>\n Tev Kaber: Ok<\/b><\/p>\n Chanika S.: Thank you for holding.<\/p>\n Chanika S.: we I going to do is walk you through uninstalling and reinstalling.<\/p>\n Tev Kaber: ok…<\/b><\/p>\n Chanika S.: Click the Start button, and select Settings, then select Control Panel. Tev Kaber: um, you did read my details, right? i’m on a mac.<\/b><\/p>\n Chanika S.: ok one moment.<\/p>\n Tev Kaber: from what i’ve read online, the issue is taxcut was not written to be properly case-sensitive on systems using case-sensitive filesystems<\/b><\/p>\n Tev Kaber: in other words, the program is trying to load “f2xmit.cxml” but the actual file is called “F2XMIT.CXML”…<\/b><\/p>\n Chanika S.: are you trying to create an different account or is this the first account?<\/p>\n Chanika S.: hello.<\/p>\n Tev Kaber: first account<\/b><\/p>\n Tev Kaber: just running it for the first time<\/b><\/p>\n Chanika S.: Turn off extensions. This will ensure that other programs do not interfere with the process. Tev Kaber: i don’t think that’s the issue. please look at know issues and see if case-sensitive filesystems are mentioned<\/b><\/p>\n Tev Kaber: known issues, i mean<\/b><\/p>\n Chanika S.: ok we are going to uninstall and reinstall to see if this will work.<\/p>\n Chanika S.: Backup any TaxCut data files to a floppy disk. Tev Kaber: ok, i found the solution<\/b><\/p>\n Tev Kaber: to make it work on a computer using a case-sensitive filesystem, you have to create a disc image that is using the older non-case-sensitive filesystem and install taxcut there<\/b><\/p>\n Tev Kaber: but this is inexcusably sloppy programming on taxcut’s part<\/b><\/p>\n Tev Kaber: and should definitely be in your support “known issues” for mac users<\/b><\/p>\n Chanika S.: I will forward this to our developers to see if this can be resolved.<\/p>\n Tev Kaber: please do. it’s terribly bad that this was never tested to be case-sensitive before it shipped. “f2xmit.cxml” is not the same as “F2XMIT.CXML”, and it’s a poor programmer who expects the two to match (being a programmer myself, I know this)<\/b><\/p>\n Tev Kaber: ok, i have it up and running in a virtual disk using a different filesystem from the rest of my computer. but after this hassle, i think next time I’ll go with a different tax software provider.<\/b><\/p>\n Tev Kaber: thank you for your time<\/b><\/p>\n Chanika S.: I do apologize for the inconvenience I will make sure to get this to the right person.<\/p>\n Tev Kaber: ok, thanks.<\/b>\n<\/p><\/blockquote>\n So I finally found a workaround<\/a> (create a virtual disk with a non-case sensitive filesystem, then install TaxCut on the virtual disk), not with TaxCut support’s help, but in spite of it.<\/p>\n Talk about lazy, garbage programmers!<\/p>\n If I hadn’t just plunked down money, there’s no way I would use TaxCut. Next year I won’t touch it with a 10-foot pole.<\/p>\n","protected":false},"excerpt":{"rendered":" I decided this morning I’d finally stop procrastinating and do my taxes. So I went online and bought TaxCut and went to use it. The first screen comes up, and asks if you want to start a new return or continue an old on. I chose “start new”. The next screen comes up all mangled: … Continue reading TaxCut = teh suck<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[115,80,220],"class_list":["post-206","post","type-post","status-publish","format-standard","hentry","category-post","tag-mac","tag-software","tag-taxes"],"_links":{"self":[{"href":"https:\/\/words.tev.net\/index.php?rest_route=\/wp\/v2\/posts\/206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/words.tev.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/words.tev.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/words.tev.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/words.tev.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=206"}],"version-history":[{"count":0,"href":"https:\/\/words.tev.net\/index.php?rest_route=\/wp\/v2\/posts\/206\/revisions"}],"wp:attachment":[{"href":"https:\/\/words.tev.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/words.tev.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/words.tev.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nIn the Control Panel, double-click the Add or Remove Programs icon.
\nSelect the TaxCut program you want to delete, and follow instructions on screen<\/p>\n
\nUninstall TaxCut.<\/p>\n
\nOpen the Hard Disk.
\nClick and drag the appropriate TaxCut folder and any install log files to the trash. The folder name usually includes TaxCut and the year.
\nDouble-click the User folder.<\/p>\n